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WARRANTY INFORMATION

ONE YEAR LIMITED WARRANTY

Liquid Force warranties and obligations set forth below are in lieu of any other express warranties or obligations of Liquid Force Wakeboards, its distributors, or retailers. All Liquid Force products are warrantied to the original purchaser to be free from defects in material workmanship except as otherwise provided herein.

Liquid Forces warranty extends for a period of ONE YEAR from date of purchase on all products except custom hand finished wakesurfboards, wakeskates and apparel. Wakeskates are warrantied for 90 days and custom hand finished wakesurfboards and apparel is not applicable to any warranties.

Proof of purchase is required from an authorized Liquid Force dealer and RECEIPT MUST CLEARLY IDENTIFY DEALER.

Liquid Force will, at manufacturer’s option, repair or replace any wakeboard, kiteboard, or boot binding which exhibits defects in material or workmanship.

REPAIRED OR REPLACED ITEMS ARE COVERED FOR THE REMAINDER OF THE ORIGINAL WARRANTY ONLY.

Warranty Duration on Products

  • Boat & Cable Wakeboards: 1 Year from original date of purchase (Do NOT slide your board in any way, if you wish to keep your warranty).
  • Wakeboard Bindings: 1 Year from original date of purchase.
  • Hand-Glassed Wakesurf and Foil Boards: No Warranty
  • Dura-Surf & Compression Molded Wakesurf and Foil Boards: 1 Year from original date of purchase.
  • Wakefoamies: 90 Days from original date of purchase.
  • Foil Sets: 1 Year from original date of purchase.
  • Compression Molded Wakeskates: 1 Year from original date of purchase.
  • Wood Wakeskates: 90 Days from original date of purchase.
  • Ropes/Handles: 1 Year from original date of purchase.
  • CGA Life Jackets & Comp Jackets:1 Year from original date of purchase.
  • Bags:1 Year from original date of purchase.

LIQUID FORCE WARRANTY DOES NOT COVER:

  • Any damage caused by SLIDERS, RAILS, or KICKERS. DO NOT Slide your board on any sliders/rails if you want to keep your warranty. There are no exceptions to this rule.
  • Cost of return shipments to Liquid Force, normal wear and tear including scratches, nicks or fading.
  • Damage caused by modifications and /or use of equipment not provided with the purchase of Liquid Force products, this includes bolt-on systems to attach fins and bindings, cutting and reshaping boards, overlays and or binding parts, etc.
  • Damage to boards incurred while other manufacturer’s bindings, and/or fins were in use.
  • Damage to boards incurred while in other manufacturer’s board racks
  • Damage caused by misuse or an accident such as dock slides, dock or beach starts, striking a solid object, tow rope handle striking product, etc. The validity of damage or any like situation reports are at the discretion of Liquid Force warranty personnel. The above applies to boards, bindings, fins and inserts.
  • Products used in commercial, rental, demo, or instruction programs.

HOW TO OBTAIN A WARRANTY

During the 1 Year Warranty Period, Liquid Force will, at its discretion, either repair or replace a defective Liquid Force product. Warrantied items will be returned to the sender via Ground Service at Liquid Force's expense. Liquid Force Claims can be handled one of two ways:

Option 1 - Customers can contact the retail location where the original purchase was made. In this case, the retailer must facilitate the Warranty Claim on behalf of the customer and contact Liquid Force Customer Service at SUPPORT@LIQUIDFORCE.COM or 760-943-8364 to obtain an RMA Number.

Option 2 - Customers can contact Liquid Force directly to open a Warranty Claim, and upon review obtain an RMA Number.

To start your claim, please fill out the following form: LIQUID FORCE WARRANTY REQUEST FORM

Return Authorization is for inspection purposes only. Disposition will be determined by Liquid Force warranty personnel. No Warranty Claims will be accepted without a valid RMA # (issued by Liquid Force) and a PROOF OF PURCHASE FROM AN AUTHORIZED LIQUID FORCE DEALER.

HOW TO TREAT YOUR BOARD

  1. Rinse your board with fresh water after using in salt water.
  2. It is generally better to keep your board and bindings out of the sun for longer periods of time.
  3. Do not use oils or lotions to get in the bindings. These never wash out and make your feet slimy.
  4. It’s not a surfboard or a car…Don’t wax it.
  5. Buy a protective bag for your board, it helps keep it from becoming scratched, protects it from the sun and may protect the boat as well.
  6. Inspect your board for damage every time you ride. Also check the bindings for worn or damaged parts.
  7. Replace excessively worn or damaged parts before riding your board.
  8. Check the fins to make sure they are tight. Fins do not float.
  9. Check the binding retention bolts before each ride to make sure they are tight.
  10. Do not use thread sealants such as Loc-tie® on binding bolts or fin screws. These products can attack some types of plastics causing structural failure.
  11. Gasoline, oils, and most other petroleum products are bad for your board, so do not let your board come in contact with any of these chemicals.